We have found that despite our best efforts, we have some premature loosening of the friction hinges that hold up the cold air outlet. The easiest remedy is a simple wedge which we will send you free of charge.
Just email us here:
Pakistan Users: firstname.lastname@example.org
Other Users: email@example.com
Make sure you provide a photo or scan of your proof of purchase or delivery note, and the unit serial number (near the power cord connector).
Insert wedge piece into slot alongside cold air outlet to hold up the cold air deflector. The position of the wedge can be adjusted to keep the cold air outlet at the desired angle.